Privacy Policy

Ver. 23 April 2026

Evoxo Limited (CR number: 3317464, address: Unit 15, 18 Floor, W212 Commercial Building, 212 Texaco Road, Tsuen Wan, Hong Kong, hereinafter “Evoxo”, “We”) is committed to safeguarding your privacy and the confidentiality of your personal information.

This Privacy Policy outlines our practices for safeguarding and managing personal data. It also details the methods an individual can use to reach out to us for accessing, correcting their personal data, or raising concerns about privacy violations.

Personal data refers to any information that can distinctly identify an individual (directly or indirectly), such as names, contact information, and any records of interactions with Evoxo. By sharing personal data with us or accessing this website, you consent and accept the terms and conditions of this Privacy Policy.

Collection of Personal Data

Evoxo gathers personal data that is essential or directly relevant to our roles and responsibilities as a payment services platform.

We collect personal data only to the extent necessary for our operations and solely as described in this Privacy Policy unless otherwise specified at the point of collection. We may gather personal data during our engagements with you, always ensuring you are informed about the intended use of such data.

The types of personal data we collect can encompass:

  • Name and contact details
  • Financial information
  • Technical information such as IP address, browser type, domain names, and access durations

Our interactions during product or service provisions or other transactions serve as avenues for collecting your personal data. For instance, we will gather pertinent data if you contact us via phone, email, or online platform.

We might also source information about you from third-party entities like credit reporting agencies. If we obtain your details from third parties, it is premised on the assumption that the third party has secured your consent to share this data with Evoxo, whether stored directly by us or by an overseas entity.

Use and Sharing of Personal Data

Evoxo utilises your personal data for the specific reasons it was acquired as detailed in this policy or as made clear to you during the collection process. This typically includes:

  • Facilitating business operations and managing transactions with you or associated entities
  • Providing support related to our services
  • Addressing your questions and supplying information about our offerings through channels like email, text messages, or postal mail
  • Mandatory financial reporting
  • Evaluating credit account requests
  • Archiving business records as stipulated by prevailing laws or in-house policies
  • Hiring-related activities
  • In-house operations aimed at enhancing our product and service spectrum
  • Any specific reason for which you have given explicit permission
  • Any activity mandated or permissible under the law

Evoxo might share your personal details with third parties (which could be overseas entities) to ensure the delivery of its products and services. This encompasses:

  • Any third-party vendors or external contractors approved by us who will use the data to support the services on the platform while maintaining confidentiality
  • Our authorised representatives who have permission to access such data
  • Credit agencies, agencies responsible for debt recovery, entities focusing on fraud detection and/or prevention
  • Expert consultants, encompassing legal professionals, insurance agencies, banks, accountancy firms, and audit experts
  • Third-party facilitators like website management, IT support, data analytics, email and mail distribution, payment processing, and other related services
  • Government bodies, regulatory entities, and law enforcement agencies

In alignment with prevailing privacy and data protection laws, Evoxo will obtain your consent before processing your personal details.

International Data Transfers

As a general rule Evoxo will not transfer any data to any place outside Hong Kong save under circumstances allowed by relevant laws.

Evoxo might transfer personal data across international borders only due to valid business reasons. Such reasons include:

  • Sharing with our international partners and payment service providers for matters related to payment platform services provision
  • Engaging with chosen third-party entities that provide support services like IT database support. Occasionally, these entities might access personal data to facilitate their service delivery to Evoxo
  • Transferring data to nations outside the original country for electronic data storage, transfer, and handling

Evoxo commits to ensuring that all international personal data usage and sharing adhere to the respective local data protection and privacy regulations.

Safeguarding Personal Data

Evoxo maintains personal data using secure digital storage, paper-based methods, and other record-keeping systems, including cloud storage. For those who have registered on our website or sought details through our platforms, your personal data is stored within our databases and email servers.

We commit to implementing all reasonable measures to ensure data security within our systems. Evoxo employs advanced security measures and protocols to prevent unauthorised access, use, or disclosure. The personal data you share is stored on computer servers in a controlled, secure setting, shielded from unauthorised interactions.

However, it is important to note that no data protection method offers absolute assurance. Should you suspect any vulnerabilities in your interactions with us, kindly contact our Data Protection Officer at the provided contact details.

Reviewing & Modifying Your Personal Data

In accordance with the stipulations of the Personal Data (Privacy) Ordinance of Hong Kong, you are entitled to access, amend, update, or remove the personal data we have on file for you. To do so, please get in touch with our Data Protection Officer at the contact details below. We are committed to addressing your request in a timely and efficient manner.

Data Protection Officer

For any queries related to privacy or to access, amend, update, or remove your personal data held by us, please communicate with our Data Protection Officer:

Changes to Our Privacy Policy

Periodically, Evoxo might revise this Privacy Policy. We suggest you regularly revisit this policy to stay informed about our commitment to safeguarding your data. Any modifications made will be reflected in the version timestamp at the top of this document.